Return Policy


Our goal is to help you find effective skincare solutions that you love. Due to the nature of our products, we do not offer cash returns but do provide product exchanges or store credit. We want to match you with the perfect product fit and see your skin glow!

If you are unhappy with your purchase, we offer a 60 day window to exchange your product or receive store credit. In-person returns are available at all Facial Lounge locations. To submit an online return or exchange, please email

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